I changed my subscription plan this month but my payment date falls on the 13th and that’s the day I changed it but I was charged 2x this month… both on the 13th… the day I changed it!!! What do I need to do!??
Hi there TheMETALgirlie,
For any billing related issues, you'll want to reach out to Apple's billing support team directly. They're best-equipped to take a closer look at your account and provide some additional guidance. This link will help you get started: Apple Support
Also, make sure you've checked your purchase history with the steps in this support article to see if you're able to identify the charges: If you see 'apple.com/bill' on your billing statement - Apple Support
Take care.
Hi there TheMETALgirlie,
For any billing related issues, you'll want to reach out to Apple's billing support team directly. They're best-equipped to take a closer look at your account and provide some additional guidance. This link will help you get started: Apple Support
Also, make sure you've checked your purchase history with the steps in this support article to see if you're able to identify the charges: If you see 'apple.com/bill' on your billing statement - Apple Support
Take care.
I changed my subscription plan this month but my payment date falls on the 13th and that’s the day I changed it but I was charged 2x this month… both on the 13th… the day I changed it!!!
