Touch ID on iMac doesn't work since the latest update. When trying to add a fingerprint, you receive an error message.

Posted on Jul 15, 2023 3:49 PM

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1 reply

alma1090

Community Specialist

Jul 16, 2023 2:26 PM in response to chapaginder

Hey there chapaginder,

We understand you're having trouble adding your fingerprint for Touch ID on your iMac. We'd be happy to help you troubleshoot this.

You may be able to resolve this by adding the fingerprint while in safe mode:

Use safe mode on your Mac - Apple Support

There may be some software that is causing an issue when you attempt to add your passcode.

If the issue continues even in safe mode, you may need to reinstall macOS:

How to reinstall macOS - Apple Support

Kind regards.

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Touch ID on iMac doesn't work since the latest update. When trying to add a fingerprint, you receive an error message.

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