You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I need help to empty App Store credit

i need help to remove App Store credit

iPhone 11, iOS 16

Posted on Jul 15, 2023 3:41 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 15, 2023 3:46 PM

Hello ~If you are trying to zero your balance before changing regions…you may purchase an item from the App Store for more than your balance and the remainder will be billed to your credit card on file thus zeroing your balance . You may also go to lower left hand corner and click on Support and they can zero it for you or:


Contact Apple for support and service


Also if you are changing regions take a look through this article as well:


Change your Apple ID country or region - Apple Support


~Katana-San~

1 reply
Question marked as Top-ranking reply

Jul 15, 2023 3:46 PM in response to Sonam_07

Hello ~If you are trying to zero your balance before changing regions…you may purchase an item from the App Store for more than your balance and the remainder will be billed to your credit card on file thus zeroing your balance . You may also go to lower left hand corner and click on Support and they can zero it for you or:


Contact Apple for support and service


Also if you are changing regions take a look through this article as well:


Change your Apple ID country or region - Apple Support


~Katana-San~

I need help to empty App Store credit

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.