HomePod mini stuck in ''configuring''

I purchased a HomePod mini to use as a HomeKit hub. Went through the setup procedure and it failed to update because I had ''advanced data protection'' turned on. Turned it off and the HomePod updated from software version 15.6 to 16.5, however it's still stuck in configuring. Reset the device multiple times and it's the same thing everytime. In the home app, it says ''HomePod is being configured. Additional settings will be available shortly...''. Also alarms and timers are greyed out and it says that they can be viewed and managed only when this homepod is on the same network as this iPhone. I restarted my phone and router to no avail. Logged in to my router and I can see that the HomePod is indeed connected but it doesn't show it is in the home app (I can't see the wifi strength bars).


In this current state I can use it as a speaker and I know for a fact that it is connected to my wifi network as I see it as an audio output option on my MacBook Pro and it disappears if I turn off wifi. I asked Siri random facts and it did read the information from a wikipedia page. When I ask Siri to set an alarm or timer it says that something went wrong with my request and to try again later. I haven't tried controlling any HomeKit accessories yet because they haven't been delivered yet.


Help please!!!

HomePod mini

Posted on Jul 15, 2023 4:04 PM

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Posted on Jul 17, 2023 3:54 PM

See if you can reset it with your Mac. It’s called “restore” but is the same as a factory reset. Then set it up again and see how that works. If it still shows configuring, Reset or Restore it again & take a look in settings on your iPhone - Your Name - scroll down to make sure it’s not showing in the list of devices signed into your Apple ID. If it is tap on > Remove, then try setting up again. The latter is eventually what worked for mine. Being it should not be in your devices after a factory reset. It’s sort of stuck in limbo.


Reset HomePod or HomePod mini - Apple Support

Restore HomePod mini with a Mac

If you can't reset HomePod mini, you can restore it. Restoring your HomePod mini resets it and updates it to the latest software.

  1. Plug HomePod mini into your computer using the USB-C cable that came with it.
  2. Wait a few seconds. If you're using a Mac, open a Finder window. If you're using a PC, open the latest version of iTunes.
  3. Select your HomePod when it appears on your computer. 
  4. Click Restore HomePod.





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115 replies
Question marked as Top-ranking reply

Jul 17, 2023 3:54 PM in response to rharripersad

See if you can reset it with your Mac. It’s called “restore” but is the same as a factory reset. Then set it up again and see how that works. If it still shows configuring, Reset or Restore it again & take a look in settings on your iPhone - Your Name - scroll down to make sure it’s not showing in the list of devices signed into your Apple ID. If it is tap on > Remove, then try setting up again. The latter is eventually what worked for mine. Being it should not be in your devices after a factory reset. It’s sort of stuck in limbo.


Reset HomePod or HomePod mini - Apple Support

Restore HomePod mini with a Mac

If you can't reset HomePod mini, you can restore it. Restoring your HomePod mini resets it and updates it to the latest software.

  1. Plug HomePod mini into your computer using the USB-C cable that came with it.
  2. Wait a few seconds. If you're using a Mac, open a Finder window. If you're using a PC, open the latest version of iTunes.
  3. Select your HomePod when it appears on your computer. 
  4. Click Restore HomePod.





Nov 11, 2023 7:30 AM in response to rharripersad

I encountered a similar issue with my original HomePods. They are placed on my desk and paired. I tried to update them to 17.0 and then to 17.1. However, I was only able to upgrade one, as the other was stuck in a perpetual "Configuring limbo," which prevented it from fully configuring. Additionally, I couldn't get them to pair, whether during the initial setup or after the second one appeared to be "Setup Complete" but was still in "Configuring limbo." Here are the unsuccessful steps I took:

  1. Hard reset (unplugged, then pressed down on the top until I heard three beeps).
  2. Removing devices from my iCloud Account, followed by a hard reset.
  3. Creating a new Home in the Home App, while also removing the devices from my iCloud Account first, and performing a hard reset, then joining the new "Home."
  4. Using my iPhone, iPad, or my wife's iPhone to set up the initial configuration for both devices.
  5. Excessive cursing and throwing of desktop items.
  6. Each time I managed to fully configure the first HomePod, the second one remained stuck in Configuring Limbo. The order did not seem to matter. If HomePod "Thing1" fully configured, then "Thing2" would not, and vice versa.


Initially, I did not check my router's network settings, as prior to the 17.0 upgrade, this pair had been playing music happily for 2-3 years since purchase without any issues during the original install. The configuration issues only arose when I attempted to upgrade them to 17.0.


After trying various methods without success, I revisited my network settings and here's what I did:

  1. Logged into my Router and verified some of my Wi-Fi settings.
    • I have a primary network and a guest network (this is my office router).
    • I'm broadcasting on both 5 GHz and 2.4 GHz.
    • I'm using WPA2/WPA3-Personal for security.
    • I had also enabled AP isolation.
  1. I "downgraded" my security to WPA2-Personal and disabled AP isolation.
  2. Removed both devices from my iCloud Account.
  3. Unplugged and replugged both "Thing1" and "Thing2", and pressed down on top until I heard the beeps.
  4. Set up both HomePods, waited for both to fully configure (which took about 5 minutes after setup), and then paired them together.
  5. Changed my settings back on the router to the security levels I wanted.


This seems to have resolved the issue.

I also pondered why Apple doesn't allow us to configure them directly instead of only relying on the Home App/install scripts. The current method doesn't seem to save me any time or headache. While it may work seamlessly most of the time, when it doesn't, the process to get results feels like eating salad with a straw.

Dec 29, 2023 4:17 PM in response to Vancouver22

This was the only solution that has worked for me. I have five HomePod mini's and two second generation HomePods. Four out of the five HomePod mini's are a pair and my regular HomePod's are also paired. It was a nightmare getting this fixed. For the regular HomePod's I had to unplug ALL HomePod mini's in the house, Factory reset them and set them up as a single speaker then after they configured I paired them.

For the HomePod mini(s), I had start the setup, wait until it said configuring, remove them from my HomeKit, plug them into my MacBook Pro, and click Restore HomePod. This problem is CLEARLY NOT location based. I'm in America, everything I have is Apple USA. This whole issue is a mess. I set up my whole house on HomeKit with Ecobee thermostat, smart sensors and security systems with Eve outdoor Cameras. Everything works beautifully. The HomePod setup has been a catastrophe. For the price they are, this should NOT happen. Apple, please fix this. A fix for this issue is well overdue. I literally waited to set up my last HomePod for the Master Bathroom of my house just for this reason. I figured, it's just one HomePod mini, it should not be an issue. I even waited two hours for it to configure. It is not my network. I have Gigabyte Fiber with a nighthawk router (not mesh). I even disabled the feature on my router that caused issues with Airplay.


Again, plugging it into my MacBook Pro and clicking Restore HomePod has been the ONLY workaround that has worked besides unplugging all other Homepods. Even that took several tries.

Mar 15, 2024 10:20 AM in response to rharripersad

OK. I had the same issue and (after a fruitless conversation with Apple Support where we tried turning off my mesh network, restarting the router and various other things) this is what fixed it for me.


Create a second ‘Home’ account in the Home app, force the HomePod Minis to re-set and then set them up as if from new, but link them to the new ‘Home’ account. They then worked as expected (stereo pairing, etc).


Unfortunately, it is not possible to migrate them from the new Home account back to the original one, so I had to migrate all my other devices from the original account to the new one, which was a PITA, but at least they’re working again.


Fingers crossed Apple come up with a better fix soon (but having been kept waiting for two years before I could play to a stereo pair of HomePods from my Mac, I’m not overly hopeful anyone there can be bovvered with such mundane housekeeping chores…).

Oct 27, 2023 2:32 PM in response to rharripersad

Here's the Fix, and it worked reliably for me. The HomePods would remain at the "configuring...." status for hours. Nothing else (removing, resetting the HomePod first-gen, re-adding to a different room or home...nothing worked). Specifics: iPhone 14 Pro, iOS 17.1, TvOS 17.1, HomePod 1st generation (two of them, to be paired for stereo).


Step 1: Do you have a 2.5GHz router with the old WPA security? That's what I used, though you may find some other older-generation connection might work. I had a router available that supported 2.5 and WPA, and no security gateway or other gateway filtering.


Step 2: From your iPhone, remove the 5GHz network (select the "i" and forget the network).


Step 3: Connect to the old-school 2.5 GHz WPA network on your iPhone. You'll get an informational message that its not very secure. It isn't-- and so, don't leave that running after you're done :)


Step 4: Remove the HomePod(s) from your Home app (if you haven't already). Disconnect HomePod(s) power and then power one up. Hold the top "button" down while booting, wait for 3 beeps.


Step 5: Confirm that your iPhone is on the 2.5GHz WiFi. Then, add the HomePod in your Home app. The "configuring..." message state should be done in a few minutes at most.


Step 6: Repeat with the other HomePods as needed.


Step 7: From your iPhone, disconnect from the 2.5GHz network. Connect to your 5GHz WiFi with the current generation security features.


Step 8: Go to the Home app and select the configuration gear for one of the HomePods. A message that they are on the 2.5GHz network will be displayed, with an option to move them to the new network. Do that, and repeat this step if it takes 2-3 tries. (Perhaps there is something with passing credentials to the HomePods? Can't tell.) But once they are transferred to the new network, you're done-- they are still no longer in "configuring" status, and you can pair them or change the room assignment.


You're done! And it takes a bit longer to describe the steps than to do them (if you have an old router handy, or if you can temporarily configure your 2.5GHz router radio to use WPA... but then after you're done, be sure to return to your original router security configuration!)


Unknows: Was WPA needed? Don't know-- that's what the old router supported, and it worked.

Was it 2.5GHz vs. 5GHz? Was it the security gateway? Don't know-- but disabling the security gateway options and rebooting the current-generation router didn't work. The old router did, and then moving the HomePods to the 5GHz network was easy.


YMMV, but will be curious if, like me, none of the other recommendations worked-- but this worked straightaway.

Nov 6, 2023 8:36 PM in response to rharripersad

Update 2 - I was about to remove my apple tv and both homepods from the home app. I had to reset the homepods but the apple TV did not require a reset, I only had to log out of my apple account then reconnect.


I was able to add a new home location and reconnect my accessories with no issues and now have everything working properly. speakers are set up as a stereo pair. Thanks for the help figuring this out.

Jan 11, 2024 1:37 PM in response to rharripersad

got stuck on configuring with 2 mini's in my office. Tried all the tips here and this is what worked:


  1. created new location while connected to the office wifi 5 ghz connection
  2. reset both mini's
  3. added them to the new office location by putting iphone near the mini as it is supposed to work.

Within minutes both mini's recognized and configured. When it was stuck configuring, I noticed the gear info showed no wifi connection, so figured the issue is it was looking for my home wifi ssid. Maybe wrong, but it worked.....hope this helps someone and saves some headache.

Mar 10, 2024 11:54 AM in response to rharripersad

Apologies everyone, I forgot to update how I worked through this without changing to US store or anything else.


in my case the issue seam to be related to the wifi network. Read on to see what worked for me without messing with different app stores etc.


I have 2 wifi networks, each one linked to mobile broadband suppliers for failover reasons.

I could reproduce the problem (stuck on configuring, couldn’t do timers etc.) at the time if I used the faster of the 2 networks. lats call it network a.

Network ‘a’ had both the 2.4ghz and 5GHz ssid as one, I.e. you only saw one network offered and the devices selected the best frequency to use.

when ever I used this router the setup failed.

homepod os 17.3.


Network ‘b’ did not use the combined network, 2.4ghz had its own ssid, and 5ghz had its own ssid.


so I thought let me try using the different router and stick with the simple 2.4ghz network for setup.


I joined the iPhone to network ‘b’ 2.4ghz.


i ‘forgot’ network ‘a’ on the iPhone to help prevent any random change.


on the 3x HomePod mini it connected and configured as expected when using network ‘b’ 2.4ghz. Personal requests also configured, timers work etc.


on the 2x gen 1 HomePods, it also worked but I had to do a few resets but it did work as expected. Had to have patients at times, but when it works configuration happens quickly. I think sometimes the reset didn’t quite work.


i set everything up in the home app, stereo pairs etc and everything worked.


I then added network ‘a’ back onto the phone.

went into the home app which said the HomePods are on a different network and did I want to move them, so I moved them and everything continued to work :-)


sometimes the HomePods revert to network ‘b’ if I need to restart the routers, but I just go back into the home app and move them back to network ‘a’ again.


everything was then stable and working as expected under HomePod os 17.3.


when homepod os 17.4 was released this week everything updated quickly and without issue and everything continues to work as expected.


so in my setup, the type of wifi network I used seems to have been the issue.


I hope this helps others.


May 1, 2024 10:21 AM in response to rharripersad


here’s how I did it upfront just in case you all don’t want to read my experience with this.


Allow the initial setup 20-30mins to process before assuming your HomePod is stuck in configuration


So I opened the configuring HomePod by holding down its icon on the home app hit the settings wheel then hit reset. It brings up options to remove or restart. I hit restart. It took a minute but then it started to cycle the Siri light on the mini then it booted up & finished the configuration. So now all my home pods are working in my home. Hopefully this helps





Ok I have the same thing happening to be & so far this is how I solved it. I am creating an entire smart home setup so I’m placing HomePods & minis in every room of my home. I have way too many device connected to the home app so creating a “new home” wasn’t an option for me… so having just bought the new minis (color) the set kept getting stuck on configuring. On older generations HomePods there wasn’t any issue that I experienced with setting them up. But so far on these newer ones I’m 2 for 2 on the problem. With 2 more to set up … well the first one I set up actually took a whole day to finish setting up. So I left it going over night but was still configuring the next morning. Had to walk back to HomePod mini (white)& wait with my iPhone next to .. it then tried to set up again but created a problem. creating 2 HomePod minis of the same device in the home app. So I had to remove the newly created one by “remove this accessory” under the set up wheel. Then the original HomePod mini that was setting up magically connected & finished the set up. On the 2nd new mini (blue) I followed the set up process & left the room again after it said it was configuring. (Hitting “done” on the iPhone). I walked away later in the evening I actually received a notification from the home app that it was successfully configured. This morning however it was still stuck in configuring. So I tried unplugging it & it forced an error failed to configure message. I removed it from the home & started the process again. This time leaving my iPhone next to it to configure even after hitting the “done” I left it for 20mins. Came back & still configuring. So I opened the configuring HomePod by holding down its icon on the home app hit the settings wheel then hit reset. It brings up options to remove or restart. I hit restart. It took a minute but then it started to cycle the Siri light on the mini then it booted up & finished the configuration. So now all my home pods are working in my home. Hopefully this helps

Jun 15, 2024 3:23 PM in response to rharripersad

Had the same problem, called apple support, still stuck. So not one to leave anything alone, I tried to set them up one different network same home, no help. Set it up on a different home same network it worked but no way to transfer to original home. Then I turned all my apple devices off, I mean unplugged. Set up went fine configured in less than 5 mins. Went back and plugged the apple devices back in, still working. The only thing that’s is still a problem is the music app from my tablet won’t airplay to the HomePod, but if I ask Siri to plat the exact same playlist she will and everything is fine.

Jul 17, 2023 9:42 AM in response to rharripersad

Have you tried resetting the HomePod and setting it up again?


If you are unable to reset it from the home app, you can do this at the HomePod itself.


You can do this by unplugging it for 10s or more. 10s after plugging it back in, tap and hold down on top of the speaker until it glows red and says hold until you hear three beeps. After the beeps, you can let go. Be reasonably precise about the 10s; watch your watch - don't rely on counting. You must hold down for a while before you get the beeps, so don't give up quickly. The HomePod will take a few moments to start up after being reset. Wait for the start-up chime before setting it up again. Be sure to remove it from your home app; this is probably best done before setting it up again.


If, after a reset, the HomePod is still stuck in configuring mode (I'd suggest leaving it for 24 hours) you may need to try restoring it. You can do this by connecting it to a Mac, opening it in the Finder and following the instructions therein.

Sep 19, 2023 1:49 PM in response to mavvision

I am experiencing the same issue. I tried contacting Apple. The problem definitely has something to do with iCloud account used, maybe even with a country set on the account? The strange thing, it was working on my first setup. I tried different network, it didn't help. I tried the other iCloud account with different country and it started working immediately, it configured almost instantly, but I want to use it with my main iCloud account since I have Apple Music and the other services setup there :-(


I'm not sure if this is because HomePod is not officially available in my country? Is this the same for you?

Dec 11, 2023 3:33 PM in response to rharripersad

I recently encountered "Stuck on Configuring" issue and successfully resolved it, and I wanted to share the step-by-step guide with you in case anyone else is facing the same problem. I am located in Trinidad and Tobago and I have been fighting to derive a solution to this issue since January 2023. Here's how you can fix the issue by changing the location associated with your subscription:


Step 1: Cancel AppleOne or Apple Music Subscriptions

Start by canceling your AppleOne or Apple Music subscriptions. Don't worry; you'll later resubscribe and retain all your data. No need to cancel iCloud storage service.


Step 2: Wait for Subscription End Date

Wait until the subscription's end date for that cycle has passed. This is when the subscription truly comes to an end.


Step 3: Access Apple Music App

Go into the Apple Music app and select your account icon at the top right. It might ask you to log back in with your account, so go ahead and do that.


Step 4: Navigate to 'Account Settings'

Once in the 'Account' area, scroll down to 'Account Settings.' From there, proceed to 'Country/Region.'


Step 5: Change 'Country/Region' to United States

In 'Account Settings,' change your 'Country/Region' to United States. Enter a known US address and phone number, then save the settings.


Step 6: Add HomePod in the Home App

You can now proceed to add your HomePod in the Home App. Remember to remove them from the Home App and your Apple Account first before re-adding.


Step 7: Resubscribe to Apple Services

At this stage, you can resubscribe to AppleOne, Apple Music, or any other Apple subscription you had to stop.


Note: This process won't impact your Apple security notifications since the addition of the US phone number is separate from your actual Apple account information. The US address and phone number are associated with your shipping address used for the Apple.com online store.


If you use a courier to forward purchases from the US to your home country, use the provided US address and phone number for delivery information. Otherwise, you can use the US address and phone number of someone you know (with their permission).


Remember, when purchasing items on the Apple.com store, you can direct them to any address you want as a temporary address at that point in time. 🌐


I hope this helps! If you have any questions, feel free to ask. Good luck! 🍏✨


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HomePod mini stuck in ''configuring''

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