solution on iphomne12

My iphone 12 back camera is blurry when on 1x i need a solution on how to get it fix

iPhone 12 Pro Max, iOS 16

Posted on Jul 15, 2023 4:32 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 16, 2023 2:38 PM

Hello juanmoore975,


Thank you for reaching out to Apple Support Communities.


These steps may be able to help with your blurry photos/videos:


"If you want to try more steps on your own

If you prefer, here are some more steps you can try on your own if the camera isn't working. You might still need to contact Apple Support after following these steps. 

  1. If the photo is blurry, clean the front and back camera lenses with a microfiber cloth. If you see dirt or debris inside the lens, damage to your iPhone near the camera, or if the camera lens appears to be misaligned or blocked, contact Apple Support to discuss service options.
  2. If you see motion blur in low-light situations and you use a lens converter, metallic case, or a magnetic lens mount, try removing the accessory.
  3. Restart your iPhoneiPad, or iPod touch.
  4. Update your iPhone to the latest version of iOS.
  5. Test the camera again by taking a photo. If your device has a front and rear camera, check if one or both aren't working. To switch cameras, tap the rotate button ."


Additional steps can be found here: If the camera or flash on your iPhone, iPad, or iPod touch isn't working


If the issue persists, can you provide a few more details? Does this happen with multiple apps? When did you first notice this? Also, which iPhone and iOS version are you currently using?


Cheers!

3 replies
Question marked as Top-ranking reply

Jul 16, 2023 2:38 PM in response to juanmoore975

Hello juanmoore975,


Thank you for reaching out to Apple Support Communities.


These steps may be able to help with your blurry photos/videos:


"If you want to try more steps on your own

If you prefer, here are some more steps you can try on your own if the camera isn't working. You might still need to contact Apple Support after following these steps. 

  1. If the photo is blurry, clean the front and back camera lenses with a microfiber cloth. If you see dirt or debris inside the lens, damage to your iPhone near the camera, or if the camera lens appears to be misaligned or blocked, contact Apple Support to discuss service options.
  2. If you see motion blur in low-light situations and you use a lens converter, metallic case, or a magnetic lens mount, try removing the accessory.
  3. Restart your iPhoneiPad, or iPod touch.
  4. Update your iPhone to the latest version of iOS.
  5. Test the camera again by taking a photo. If your device has a front and rear camera, check if one or both aren't working. To switch cameras, tap the rotate button ."


Additional steps can be found here: If the camera or flash on your iPhone, iPad, or iPod touch isn't working


If the issue persists, can you provide a few more details? Does this happen with multiple apps? When did you first notice this? Also, which iPhone and iOS version are you currently using?


Cheers!

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solution on iphomne12

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