I can’t toggle off iMessage on iPad Pro

I get this when I try to toggle off iMessage on my iPad. I only have one account / the same for both. I didn’t get this message when toggling off iMessage on my iPhone. What’s wrong? I am on IOS 16.5.1

iPad Pro (5th generation)

Posted on Jul 15, 2023 7:53 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 16, 2023 5:25 AM

Try signing-out from iMessage:

Settings > Messages > Send & Receive > [Your AppleID] > Sign Out


Then close the settings App - and restart the iPad:


Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.




Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.



After restarting the iPad, sign-in again to iMessage from settings.

3 replies
Question marked as Top-ranking reply

Jul 16, 2023 5:25 AM in response to Mountmaurice

Try signing-out from iMessage:

Settings > Messages > Send & Receive > [Your AppleID] > Sign Out


Then close the settings App - and restart the iPad:


Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.




Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.



After restarting the iPad, sign-in again to iMessage from settings.

Jul 16, 2023 10:46 AM in response to Mountmaurice

An iPad, whether a Cellular model or not, is not capable of directly accessing Cellular Voice or SMS/MMS Messaging features. An iPad with either WiFi or Cellular connectivity alone can only access IP-data services. If you have added a DataSIM and Cellular plan to a WiFi+Cellular model of iPad, the number associated with the SIM card is only used to identify your account for billing purposes. This number is not used for making calls or sending messages.


However, when paired with an iPhone, the capabilities of iPad broaden to include access to Cellular Voice and Messaging services of the associated iPhone - relayed to the iPad over WiFi using Apple’s continuity features.


More information about Continuity and the relevant Cellular services can be found here:


Continuity

Use Continuity to connect your Mac, iPhone, iPad, iPod touch and Apple Watch – Apple Support


SMS/MMS Messaging

How to forward SMS/MMS text messages from your iPhone to your iPad, iPod touch or Mac - Apple Support


Both your iPad and iPhone must be signed-in to iCloud with the same AppleID; to send SMS/MMS messages (green bubbles) from your iPad you must enable Text Message Forwarding for your iPad on your iPhone...


On your iPhone:

Settings > Messages > Text Message Forwarding - set to ON - and explicitly enable your iPad from the list of devices.


Also ensure that Messages in iCloud is enabled on both your iPhone and iPad:

Settings > [Your Name / AppleID] > Messages - set to ON


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I can’t toggle off iMessage on iPad Pro

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.