I purchased $25 gift Visa card 01-16/23. If the cost is .99 a month card should not be expired. Has never been used for anything else.

I purchased $25 visa gift card on 01-16-23. If the card was never used for anything else it should not be expired Please advise.

iPhone 11, iOS 16

Posted on Jul 16, 2023 3:37 AM

Reply
1 reply

Jul 16, 2023 6:35 PM in response to JudyMKlopp

Re: "I purchased $25 visa gift card on 01-16-23.

If the card was never used for anything else it should not be expired Please advise".


Wondering if the card had an expiry date for it's use, and if that use-by-date has now passed.

(Apple may have been unable to collect any more monthly payments if the card had expired.)


How to see what you were charged for, if you want to check the monthly charges were correct:

If you see 'apple.com/bill' on your billing statement - Apple Support


If needed: You might want to try:

Report a problem:

https://reportaproblem.apple.com/?s=6


or if you have been overcharged:

Request a refund for apps or content that you bought from Apple - Apple Support

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I purchased $25 gift Visa card 01-16/23. If the cost is .99 a month card should not be expired. Has never been used for anything else.

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