possiblity to exchange the iPhone 14 Pro Max eSIM model for the version that supports a physical SIM card

I recently purchased an iPhone 14 eSIM Pro Max MQ913LL/A model to use in Iran. However, I have come to realize that eSIM functionality is not supported in Iran, and I need to exchange it for a ZAA model or a compatible version. The box remains unopened and the device is still in its original packaging. Can I request an exchange at an Apple Store in Dubai or any apple store outside of the US?

iPhone 14 Pro Max

Posted on Jul 16, 2023 5:02 AM

Reply
1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

possiblity to exchange the iPhone 14 Pro Max eSIM model for the version that supports a physical SIM card

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.