Why is my phone (13 pro max) didn’t showing 5g icon

My iphone not have 5 g in voice and data

iPhone 13 Pro Max, iOS 16

Posted on Jul 16, 2023 8:55 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 17, 2023 3:35 PM

Hello parwaz291,


Thank you for reaching out to Apple Support Communities.


These steps should be able to help with your 5G issue:


"If you don't see 5G in the status bar

  1. Contact your carrier to confirm that they support 5G and that you're on a cellular plan that supports 5G.
  2. Make sure that you’re in an area with 5G coverage. Contact your carrier if you're not sure.
  3. Go to Settings > Cellular > Cellular Data Options or Settings > Mobile Data > Mobile Data Options. If you see this screen, your device is 5G capable.Screenshot showing Cellular Data Options
  4. Turn on Airplane Mode, then turn it off.

If you still don't have 5G service, contact your carrier."


Additional details can be found here: Use 5G with your iPhone


If the issue persists, it may be best to reach out to your carrier.


Cheers!

1 reply
Question marked as Top-ranking reply

Jul 17, 2023 3:35 PM in response to parwaz291

Hello parwaz291,


Thank you for reaching out to Apple Support Communities.


These steps should be able to help with your 5G issue:


"If you don't see 5G in the status bar

  1. Contact your carrier to confirm that they support 5G and that you're on a cellular plan that supports 5G.
  2. Make sure that you’re in an area with 5G coverage. Contact your carrier if you're not sure.
  3. Go to Settings > Cellular > Cellular Data Options or Settings > Mobile Data > Mobile Data Options. If you see this screen, your device is 5G capable.Screenshot showing Cellular Data Options
  4. Turn on Airplane Mode, then turn it off.

If you still don't have 5G service, contact your carrier."


Additional details can be found here: Use 5G with your iPhone


If the issue persists, it may be best to reach out to your carrier.


Cheers!

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Why is my phone (13 pro max) didn’t showing 5g icon

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