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Safari will not load basket page on website on MacBook

The basket page intermittently just hangs and will not open or move forward. Its on some mac computers only in Safari. Ive tested in on two different routers, two different macs and it still happens. Does not happen on ipad or chrome. Just safari and macs. Any ideas. Its my own website it happening on so I dont want to lose business to those people that cannot checkout!

Posted on Jul 16, 2023 9:10 AM

Reply
4 replies

Jul 17, 2023 3:51 PM in response to Niche44

Hey there Niche44,


Thanks for reaching out to Apple Support Communities. We'll be happy to help with your website and Safari.


Start with this resource: If Safari doesn't open a page or work as expected on your Mac - Apple Support


  1. Install any available updates and restart.
  2. Check your extensions.
  3. Test a private window.
  4. Check your Safari Settings.
  5. Disable your VPN, if applicable, and test.
  6. Check your Network and test another one, if available.


Take care.


Safari will not load basket page on website on MacBook

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