write-off of money

There was an attempt to withdraw 30 usd from the card although I didn't confirm the payment

iPhone 12, iOS 16

Posted on Jul 16, 2023 9:07 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 16, 2023 9:13 AM

We cannot know about this. We are not Apple. As your fellow end users we have no more access to Apple databases than you.


Start here:


If you see 'apple.com/bill' on your billing statement - Apple Support


The most important part of that article is "View your purchase history." If Apple does NOT show a record of the charges in your history, it is very possible that scammers have gained access to your credit card or bank number and are pretending to be Apple. It happened to us.


If that is the case, only your CARD ISSUER or BANK can remedy it.


If Apple’s purchase history shows the purchase, continue with the instructions in that article.


1 reply
Question marked as Top-ranking reply

Jul 16, 2023 9:13 AM in response to Yuliarigorovich223

We cannot know about this. We are not Apple. As your fellow end users we have no more access to Apple databases than you.


Start here:


If you see 'apple.com/bill' on your billing statement - Apple Support


The most important part of that article is "View your purchase history." If Apple does NOT show a record of the charges in your history, it is very possible that scammers have gained access to your credit card or bank number and are pretending to be Apple. It happened to us.


If that is the case, only your CARD ISSUER or BANK can remedy it.


If Apple’s purchase history shows the purchase, continue with the instructions in that article.


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write-off of money

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