App store password wrong

Whenever i try to download or update and app on the app store, it tells me that the password is wrong. but it’s trying to sign in with a completely different apple id from the one that i use. for example, the apple id i have on my settings and everything is appleid1@icloud.com. but when i try to download an app it says “your apple id (appleid2@icloud.com) or password is incorrect”

iPhone 13

Posted on Jul 16, 2023 11:09 AM

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Question marked as Top-ranking reply

Posted on Jul 17, 2023 5:33 PM

Hello spicherh,


From your description it sounds like you've downloaded some apps while being signed in with a different Apple ID. If that's the case, you'll either need to enter the correct information or delete and redownload the app using your preferred Apple ID. Here's a guide to help delete the apps, just in case: Delete apps on your iPhone, iPad, and iPod touch - Apple Support


Thanks for participating in Apple Support Communities.


Take care.


1 reply
Question marked as Top-ranking reply

Jul 17, 2023 5:33 PM in response to spicherh

Hello spicherh,


From your description it sounds like you've downloaded some apps while being signed in with a different Apple ID. If that's the case, you'll either need to enter the correct information or delete and redownload the app using your preferred Apple ID. Here's a guide to help delete the apps, just in case: Delete apps on your iPhone, iPad, and iPod touch - Apple Support


Thanks for participating in Apple Support Communities.


Take care.


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App store password wrong

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