My Apple ID password does not work for the App Store. I changed it on January 9, with enough feedback to confirm. Neither the new or old PW woks. How do I correct this?
[Re-Titled by Moderator]
Original Title: Apple ID password
iMac 27″, macOS 26.2
This Apple article has instructions for what to do if the system does not recognize the pssword you remember —> If you forgot your Apple Account password - Apple Support or go directly to this link —> http://iforgot.apple.com/
If you don't receive your verification or reset email, read this Apple Support article: If you didn’t receive your Apple Account verification or password reset email - Apple Support
"When you make certain updates to your Apple ID, we’ll send you an email to help you complete the update. For example, you might have reset your password, reset your security questions, or added a new email address to your account." Also check your junk mail.
If you find you can’t sign in, reset your password, or receive verification codes, you can request account recovery (read this support article: How to use account recovery when you can’t reset your Apple Account password - Apple Support ) to regain access to your account. Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity. This is a multi-step process. More detail in —> Activation Lockout Issues - Apple Community and My Apple ID is locked, how do I fix it? - Apple Community
This page has telephone numbers for contacting Apple for support and service ➞ Contact Apple Support - Apple Support
Read this document if you think your Apple Account has been compromised. --> If you think your Apple Account has been compromised - Apple Support
For iOS 15 or earlier, if you want to see if anyone else has access to your device or accounts, click here --> Checklist 1: Limit device and account access - Apple Support
For iOS 16 or later see how Safety Check on iPhone works to keep you safe. Safety Check for an iPhone with iOS 16 or later - Apple Support
Use the information in this document to check your Apple ID device list to find where you're signed in --> Check your Apple Account device list to find where you’re signed in - Apple Support
Related materials:
Personal Safety User Guide
Personal Safety User Guide - Apple Support
> open the Table of Contents and review the articles
A document with general information about security and your Apple ID --> Security and your Apple Account - Apple Support
Contact Apple for help with Apple ID account security. This page provides country-specific Apple Support contact information ➞ Contact Apple Support - Apple Support
If you have signed in here to be able to post then it works. Do you use the same account for purchases that you use to post here?
Yes, I have been able to sign in here (iMac), possibly using a new passkey I got today while scrambling. This still does not work with the App Store. I have always used the same account for App Store and all things Apple.
Although I was able to download the updated Keynote on my iPad without entering any password at all.
That still does not solve my issue with the iMac. Thank you for your reply.
The question posted by the moderator, failed to include that I had changed the password on January 9th. I received an eMail yesterday that my password had been changed yesterday. January 29th. There seems to her a possibility that my password has been hacked and my access failed because I don't know their password.
How can I correct this?
Apple ID password not working for the App Store
