meir2159 Author

Level 1

4 points

It is my second card that stopped working, it worked for a while and stared to say card is not acceptable.

is it an Apple Pay issue? Who should I contact to support this?

Posted on Jul 16, 2023 5:00 PM

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4 replies

Jul 17, 2023 3:49 AM in response to meir2159

MTA has their own requirements for payment. Apple has no control over merchants and payment methods. You will need to speak with MTA support team.

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Jul 16, 2023 5:54 PM in response to meir2159

What is the exact error message? When does the error occur? What are you trying to do when you get the error?

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meir2159 Author

Level 1

4 points

Jul 16, 2023 7:25 PM in response to Jeff Donald

The error I am getting is “card is not acceptable” when I try to use it for MTA (subway)

the cards are working fine with other services.

thanks,

meir

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Level 1

12 points

Aug 23, 2023 5:05 PM in response to meir2159

This happened to me too. It worked for months then stopped out of the blue.

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It is my second card that stopped working, it worked for a while and stared to say card is not acceptable.

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