An error occurred on Apple music
I cant get onto Apple Music on my phone or my iPad, the same error comes up every time. I’m trying to subscribe and nothing is working.
iPad Air, iPadOS 16
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User profile for user:
jmarse1
User level:
Community Specialist
Hi nicole-mary,
We'll be glad to assist. If you're unable to connect, you'll need to follow the steps outlined in If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support. Provide us with the exact error message you're receiving if those steps don't help, and we can look into this with you further.
Cheers.