iCloud password reset issue

I reset my iCloud password and then to login is asking me the password and the code for my phone and the code for another iPhone. Are you only half an iPad with a different iCloud account and then I also tried these codes without success.I get stuck, please help!!!

Posted on Jul 17, 2023 1:20 PM

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1 reply

Jul 18, 2023 12:31 PM in response to horacio-aarhus

Hello horacio-aarhus,


You came from the best resource for issues signing in to iCloud: If you can't connect or sign in to iCloud


If the problem is receiving the verification codes, see these related steps on receiving them: Get a verification code and sign in with two-factor authentication


As you work through these, pay close attention to what it's asking for specifically. Is it asking you for this iPhone's passcode and the verification code? If so, then you'd need to enter the new password and the passcode to your iPhone (to unlock it). This can often be missed as you go through the steps.


In case these don't help, what did you mean by, "Are you only half an iPad with a different iCloud account"? Are you signed in to another Apple ID or iCloud account on this iPad? The more we can understand, the better we can help out.


Take care.

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iCloud password reset issue

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