Added funds to wrong account

I added money to my apple account instead of Apple Cash

Posted on Jul 17, 2023 2:02 PM

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Question marked as Top-ranking reply

Posted on Jul 17, 2023 10:48 PM

Generally any funds in Apple Account are non-transferable and non-refundable. You can request a refund, but in my experience it will not be granted.



  1. Please log into https://reportaproblem.apple.com/
  2. In the drop down tap Request a refund
  3. Scroll through list and find your transaction — if transaction is missing, it is non-refundable


Your next step would be a call to 1-800-MY-APPLE to plead your case. Unfortunately, the Apple Support team member will have a screen similar to what you saw at report a problem and you may escalate your request for refund for review.


1 reply
Question marked as Top-ranking reply

Jul 17, 2023 10:48 PM in response to nicholebutler

Generally any funds in Apple Account are non-transferable and non-refundable. You can request a refund, but in my experience it will not be granted.



  1. Please log into https://reportaproblem.apple.com/
  2. In the drop down tap Request a refund
  3. Scroll through list and find your transaction — if transaction is missing, it is non-refundable


Your next step would be a call to 1-800-MY-APPLE to plead your case. Unfortunately, the Apple Support team member will have a screen similar to what you saw at report a problem and you may escalate your request for refund for review.


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Added funds to wrong account

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