Family accounts

I organize family account for my kids,

they both have separate iCloud accounts.

the problem that I see my name (Mom) and my photo as their accounts (name)

when I put their own photos as profile photo and their names as it's

I became a duplicate of their names and photos in the contacts and in the settings??!?


any clue???

iPad (8th generation)

Posted on Jul 17, 2023 3:14 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 18, 2023 12:47 PM

Hello ayat263,


We understand you are asking about the name and photo for your children's Apple ID profile information. You mention that you are seeing it incorrectly. Do they see it correctly on their respective devices?


If they go to Settings > [your name] on their devices, which information shows? Where are you specifically seeing it incorrect on your iPad?


One other thing to check is the Contacts app on their devices. Make sure the information for My Card in their Contacts has the correct information: Add your contact info on iPhone


That information is specific to an iPhone, but would also be similar for an iPad.


Complete My Card

Tap My Card at the top of your contacts list, then tap Edit. Contacts suggests addresses and phone numbers to help you set up My Card.
If there is no My Card, tap +, then enter your information. Next, go to Settings > Contacts > My Info, then tap your name in the contacts list.


Warm regards.

1 reply
Question marked as Top-ranking reply

Jul 18, 2023 12:47 PM in response to ayat263

Hello ayat263,


We understand you are asking about the name and photo for your children's Apple ID profile information. You mention that you are seeing it incorrectly. Do they see it correctly on their respective devices?


If they go to Settings > [your name] on their devices, which information shows? Where are you specifically seeing it incorrect on your iPad?


One other thing to check is the Contacts app on their devices. Make sure the information for My Card in their Contacts has the correct information: Add your contact info on iPhone


That information is specific to an iPhone, but would also be similar for an iPad.


Complete My Card

Tap My Card at the top of your contacts list, then tap Edit. Contacts suggests addresses and phone numbers to help you set up My Card.
If there is no My Card, tap +, then enter your information. Next, go to Settings > Contacts > My Info, then tap your name in the contacts list.


Warm regards.

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Family accounts

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