How to fix TrueDepth issues

How to fix TrueDepth issues my Face ID isn’t working

iPhone 12, iOS 16

Posted on Jul 17, 2023 4:12 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 17, 2023 4:20 PM

If you do not have a case or screen protector obstructing the edges of the notch on your display, this is not something that can be fixed on your own. You would need to schedule service through Apple to diagnose the problem and give you an estimate for repair.

iPhone Repair & Service - Apple Support

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How to fix TrueDepth issues

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.