Apple Watch won’t turn off

My Apple Watch Series 4 will not turn off using the regular turn off button or using the force close buttons…holding down the crown & the off button simultaneously. Nothing seems to work. Any suggestions?


Posted on Jul 17, 2023 10:31 PM

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Question marked as Top-ranking reply

Posted on Jul 18, 2023 1:03 AM

If the Forced restart will not do anything then it looks like a hardware failure. A repair may not be cost effective compared to buying new.


Watch repairs 

Apple Watch Service & Repair - Apple Support 


Repairs T&C USA

Legal - Apple Repair Terms and Conditions for General Repair - Apple


Repairs T&C UK

Legal - Repair Terms and Conditions - Apple


1 reply
Question marked as Top-ranking reply

Jul 18, 2023 1:03 AM in response to Mari_Mar

If the Forced restart will not do anything then it looks like a hardware failure. A repair may not be cost effective compared to buying new.


Watch repairs 

Apple Watch Service & Repair - Apple Support 


Repairs T&C USA

Legal - Apple Repair Terms and Conditions for General Repair - Apple


Repairs T&C UK

Legal - Repair Terms and Conditions - Apple


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Apple Watch won’t turn off

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