User profile for user: Nanaj13
Nanaj13 Author
User level: Level 1
4 points

Problem connecting for playback

Apple TV shows problem connecting for playback on Roku device. Is there a resolution?

G110X,

Posted on Jul 18, 2023 6:03 AM

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User profile for user: Urquhart1244
Urquhart1244
User level: Level 10
146,202 points

Posted on Jul 18, 2023 8:38 AM

  1. See if you device system software can be updated.
  2. Try to delete and re-install the Apple TV app. Then sign in again.
  3. Try a real restart of the streaming device.


If the issue persists, then please contact the Apple Support staff for further assistance. Their list of solutions for similar behavior could have some entries that are not cited on this forum.

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User profile for user: Urquhart1244
Urquhart1244
User level: Level 10
146,202 points

Jul 18, 2023 8:38 AM in response to Nanaj13

  1. See if you device system software can be updated.
  2. Try to delete and re-install the Apple TV app. Then sign in again.
  3. Try a real restart of the streaming device.


If the issue persists, then please contact the Apple Support staff for further assistance. Their list of solutions for similar behavior could have some entries that are not cited on this forum.

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Problem connecting for playback

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