I've had this MacBook Pro for over a year and it just started giving me Access Denied for several web sites. Somehow I got switched to Chrome last week and tried to delete but probably didn't. This is about when trouble began.

How to go back? Use Time Machine? Completely delete Chrome? etc?

Posted on Jul 18, 2023 11:12 AM

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3 replies

Jul 18, 2023 11:15 AM in response to Dogwood000

If you started having "Access Denied" issues on some websites after switching to Chrome, there might be something in Chrome causing the problem. Here's what you can do:

  1. Check Chrome Extensions: Go to Chrome settings, look for "Extensions," and disable or remove any extensions you don't recognize or don't need.
  2. Clear Chrome Cache and Cookies: In Chrome settings, find "Clear browsing data" and clear history, cookies, and cached images/files.
  3. Try Another Browser: If the problem persists, try using Safari or Firefox to see if it's a Chrome-specific issue.
  4. Use Time Machine (if available): If you have Time Machine backups, you can try restoring your Mac to a state before Chrome was installed.
  5. Uninstall Chrome: If you think Chrome is causing the issue, uninstall it by moving it to the Trash and emptying it.
  6. Reset Network Settings: Go to System Preferences > Network > Advanced and click "Reset" to reset network settings.
  7. Check Parental Controls and Firewall: Make sure there are no restrictions blocking website access.
  8. Scan for Malware: Use antivirus software to scan for any potential malware.

If the problem continues, you can restore your entire system from a Time Machine backup from when things were working fine. Otherwise, consider contacting Apple Support for more help.

Jul 18, 2023 4:22 PM in response to Mindoo7

Mindoo7 wrote:

8. Scan for Malware:
Use antivirus software to scan for any potential malware.

Do not recommend using anti-virus software as it is not needed on a Mac. Most of the anti-virus software will just cause more problems than they solve, plus they impact system performance. These forums are full of people having issues with their Mac due to anti-virus software issues.


To check for malware, then they can use MalwareBytes, but after running the scan there is no need to keep the MalwareBytes' real-time scanner running. This app is the most Mac friendly of this style of app.


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I've had this MacBook Pro for over a year and it just started giving me Access Denied for several web sites. Somehow I got switched to Chrome last week and tried to delete but probably didn't. This is about when trouble began.

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