Why would my speakers not be working?

Question

Why would my speakers not be working?

When I have my AirPods in, I hear audio from my computer. When I take them out, the computer is no longer out putting audio. The computer is not switching to the internal speakers. When I checked System Preferences under sound, it shows that my MacBook Pro speakers are selected and the Bluetooth settings shows that the computer is not connected to my AirPods or other type speaker.

Any ideas as to why the computer is out putting sound when I have my AirPods, but not through the internal speakers when not connected to any other speaker?

Thanks.

Pat M.

MacBook Pro (2017 – 2020)

Posted on Jul 18, 2023 11:30 AM

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Answer 1

Jul 24, 2023 9:24 AM in response to Sparks0829

Thank you. I did try some of that (Other than contacting Apple support) before posting here. It didn't work.

I decided to restart the computer. And that worked. Go figure.

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Answer 2

Sparks0829

Community Specialist

Jul 19, 2023 10:27 AM in response to pasqualerose2

Hi there pasqualerose2,

Let's start by checking the sound settings on your Mac, and working through the steps below to see if they resolve the issue for you. This also includes reaching out to Apple Support directly for further assistance.

First, disconnect any cables from the USB, Thunderbolt, or 3.5mm audio ports on your Mac.

1. From the Apple menu , choose System Settings (or System Preferences).

2. Click Sound.

3. Click the Output tab, then select the built-in speakers. If you don’t see built-in speakers as an option in the Output window, contact Apple Support.

4. If the Output volume slider is set low, move the slider to the right and test again.

5. If the Mute checkbox is selected, deselect it and test again.

6. If you still don’t hear any sound, contact Apple Support.

You'll find this information here: If the internal speakers on your Mac aren't working - Apple Support

Take care.

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Answer 3

andra268

Level 1

8 points

Jan 4, 2024 10:36 PM in response to hc1111

I am having the same issue as mentioned above by pasqualerose2. However, I have restarted my computer twice and that has not resolved the issue. Is my only option to go to the Genuis Bar? I attempted to use the Apple chat function, but they had me going down rabbit holes that didn't make sense.

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Answer 4

hc1111

Community Specialist

Jul 24, 2023 2:24 PM in response to pasqualerose2

Thanks for that update, pasqualerose2.

Great work in resolving the issue!

Take care.

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Why would my speakers not be working?

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