IPOD will no longer turn off/on shows meesage to go to Apple.com/suppor/IPOD

Hello iisbroken,

Thanks for choosing the Apple Support Communities. We see your iPod won't turn on and displays a link to get support. This usually happens because the iPod cannot turn on due to software or hardware issues. The link provided to you can be reached by following the link below:

iPod touch - Official Apple Support

Alternatively, you can try to restore your iPod using these instructions:

If you can't update or restore your iPhone or iPod touch - Apple Support

"You can put your iOS device in recovery mode, then restore it using your computer.

In these situations, you might need to use recovery mode to restore your device:

• Your computer doesn't recognize your device or says it's in recovery mode.
• If your screen is stuck on the Apple logo for several minutes with no progress bar.
• You see the recovery mode screen.

Learn what to do if you see the progress bar on your screen for several minutes.

Put your device in recovery mode and set it up again

1. Make sure that your Mac is up to date. If you're using iTunes, make sure you have the latest version of iTunes.
2. Connect your device to your computer with a USB cable.
3. On a Mac with macOS Catalina or later, open the Finder. On a Mac with macOS Mojave or earlier, or on a PC, open iTunes. If iTunes is already open, close it, then open it again. Find out which macOS your Mac is using.

• iPhone 6s or earlier, including iPhone SE (1st generation), and iPod touch (6th generation) or earlier: Press and hold both the Home and the top (or side) buttons at the same time. Keep holding them until you see the recovery mode screen.

4. Locate your device on your computer. When you see the option to Update or Restore, choose Update. Wait while your computer downloads the software for your device. If the download takes more than 15 minutes and your device exits the recovery mode screen, let the download finish, then repeat step 3.

After the Update or Restore completes, set up your device."

We hope this helps.

Cheers!