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Jmwt28 Author

Level 1

4 points

Not able to add new payment

I’m not able to add a new payment or delete the old. It won’t register when clicking new payment, is grayed out

iPhone 13 Pro, iOS 16

Posted on Jul 18, 2023 12:39 PM

Top-ranking reply

Limnos

Community+ 2026

Level 10

462,761 points

Posted on Jul 18, 2023 12:41 PM

If an app or feature on your device is not working, not appearing, or is restricted (grayed out), it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution.

- Read this document about using Screen Time on an iPhone, iPad, or iPod touch --> Use Screen Time on your iPhone, iPad, or iPod touch - Apple Support

Tap Settings > Screen Time > Content & Privacy > scroll to Allow Changes.

- If the device is managed (Settings > General > VPN & Device Management), contact the IT department that is doing the managing.

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Not able to add new payment

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