hey siri not working powerbeats iphone 14

Just upgraded from iphone 12 to iphone 14, and hey siri no longer works with powerbeats. Pressing and holding the play button will activate siri, but not through voice command. I can set up hey siri through the powerbeats, and it will recognize my responses, so the microphone is working, it's just not listening.

iPhone 14, iOS 16

Posted on Jul 18, 2023 3:26 PM

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Jul 19, 2023 11:08 AM in response to help_me_cjs

Hello help_me_cjs,


Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with using Siri with your Powerbeats. Try the steps here to see if they resolve the issue: If "Hey Siri" isn't working on your iPhone - Apple Support


"Check a few settings on your iPhone to make sure that Siri is set up to listen and respond to your requests.


Check if "Hey Siri" is turned on

  1. Go to Settings.
  2. Tap Siri & Search.
  3. From here, make sure the following settings are turned on:
    • Listen for "Hey Siri"
    • Allow Siri When Locked



Set up Siri to recognize your voice

  1. Go to Settings.
  2. Tap Siri & Search.
  3. Turn off Listen for "Hey Siri," then turn it back on.
  4. When the Set Up "Hey Siri" screen appears, tap Continue.
  5. Say each command that you see on your screen.
  6. Tap Done.



If Siri stops responding

  1. Go to Settings.
  2. Tap Siri & Search.
  3. Tap Siri Responses. 
  4. Tap Prefer Spoken Responses to hear Siri speak responses, even when Silent mode is turned on.



Get more help with Siri


We hope this helps.


Cheers!


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hey siri not working powerbeats iphone 14

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