when i go to re-download a free app, it tries to charge my account

when i try an re-download a free app, it tries to charge me

iPhone 11, iOS 16

Posted on Jul 18, 2023 3:40 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 18, 2023 11:54 PM

You can download free apps, but you may need to have a valid payment method on file, even if the app you want to download is free. 

As long as you only download free apps, it costs nothing.

Then your payment method remains intact.

If you are going to download a free app, there is a possibility to purchase the 'better' version, for example from a free version to pro version.

But that is not mandatory.

Use your Apple Account balance as default payment, then it is up to you whether you use it or not.

Free apps has also In-app pruchase.

Your payment method is actually a kind of deposit, if you buy something, it will be charged.


See the following Apple articles:

Add a payment method to your Apple ID

Add a payment method to your Apple ID – Apple Support (UK)

  • If you want to change your card, you need to add first the new card, then remove the old card.
  • or if you want to use your Apple Account balance, you need to set your Apple Account balance as your default payment.


Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

fyi: Not all credit & debit cards seem to work with App Store / iTunes Store, try a different one, or preferably a credit card. If your card is not accepted as a paymenf method, you need to contact your bank.


Add money to your Apple Account balance -> Add money to your Apple Account balance - Apple Support

 

If you have a valid payment method on file, instead of buying or order an App Store & iTunes gift card, you can Add money to your Apple Account balance anytime, no gift card needed, see -> Apple Gift Card - Apple (UK)


If you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service


1 reply
Question marked as Top-ranking reply

Jul 18, 2023 11:54 PM in response to kelsea35

You can download free apps, but you may need to have a valid payment method on file, even if the app you want to download is free. 

As long as you only download free apps, it costs nothing.

Then your payment method remains intact.

If you are going to download a free app, there is a possibility to purchase the 'better' version, for example from a free version to pro version.

But that is not mandatory.

Use your Apple Account balance as default payment, then it is up to you whether you use it or not.

Free apps has also In-app pruchase.

Your payment method is actually a kind of deposit, if you buy something, it will be charged.


See the following Apple articles:

Add a payment method to your Apple ID

Add a payment method to your Apple ID – Apple Support (UK)

  • If you want to change your card, you need to add first the new card, then remove the old card.
  • or if you want to use your Apple Account balance, you need to set your Apple Account balance as your default payment.


Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

fyi: Not all credit & debit cards seem to work with App Store / iTunes Store, try a different one, or preferably a credit card. If your card is not accepted as a paymenf method, you need to contact your bank.


Add money to your Apple Account balance -> Add money to your Apple Account balance - Apple Support

 

If you have a valid payment method on file, instead of buying or order an App Store & iTunes gift card, you can Add money to your Apple Account balance anytime, no gift card needed, see -> Apple Gift Card - Apple (UK)


If you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service


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when i go to re-download a free app, it tries to charge my account

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