The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
If my current phone will not charge or turn on, is there a way to recover pictures and data?
iPhone 7, iOS 14
Have you tried the steps in here to try to turn the phone on?
If your iPhone won't turn on or is frozen - Apple Support
Not unless you have a backup, no. You can't recover data from a non-working phone.
If my current phone will not charge or turn on, is there a way to recover pictures and data?
