Where is my trade in kit

When do I get trade in kit for returning old phone

Posted on Jul 18, 2023 4:50 PM

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Question marked as Top-ranking reply

Posted on Jul 18, 2023 5:06 PM

Did you participate in Apple's Trade-In program? It would have been available to you at the initial process of ordering a new iPhone.


If you did, then the shipping kit should arrive within about a week to 10 days to allow you plenty of time to set up your new phone before shipping it to the third-party Apple uses to evaluate the condition of the phone.


If it is well past that time, just contact Apple Support for further assistance. To do so, simply select the "Support" link on the lower left-hand side of this forum's web page.

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Question marked as Top-ranking reply

Jul 18, 2023 5:06 PM in response to Doggiex3

Did you participate in Apple's Trade-In program? It would have been available to you at the initial process of ordering a new iPhone.


If you did, then the shipping kit should arrive within about a week to 10 days to allow you plenty of time to set up your new phone before shipping it to the third-party Apple uses to evaluate the condition of the phone.


If it is well past that time, just contact Apple Support for further assistance. To do so, simply select the "Support" link on the lower left-hand side of this forum's web page.

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Where is my trade in kit

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