Where is my trade in kit
When do I get trade in kit for returning old phone
When do I get trade in kit for returning old phone
Did you participate in Apple's Trade-In program? It would have been available to you at the initial process of ordering a new iPhone.
If you did, then the shipping kit should arrive within about a week to 10 days to allow you plenty of time to set up your new phone before shipping it to the third-party Apple uses to evaluate the condition of the phone.
If it is well past that time, just contact Apple Support for further assistance. To do so, simply select the "Support" link on the lower left-hand side of this forum's web page.
Did you participate in Apple's Trade-In program? It would have been available to you at the initial process of ordering a new iPhone.
If you did, then the shipping kit should arrive within about a week to 10 days to allow you plenty of time to set up your new phone before shipping it to the third-party Apple uses to evaluate the condition of the phone.
If it is well past that time, just contact Apple Support for further assistance. To do so, simply select the "Support" link on the lower left-hand side of this forum's web page.
It has been my experience, and I have done this process a number of times, it it never comes with the new phone. Regardless, the evaluator outfit should be providing you update emails, and should it get near that 14-day timeline, they also offer the ability to extend it.
Yes I did. I was just surprised that it wasn't included with delivery of my new phone. That's surprising for them to send it so much later as they require it be received within 14 days to get the credit.
Where is my trade in kit