How do I get my trade in kit to send back the iPad I am trading in
How do I get my trade in kit
iPad Air 3, iPadOS 15
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If you've already initiated your trade-in, Apple will ship you the trade-in kit to the address you provided for the purchase. The trade-in kit will ship separately from the device you purchased.
You can find the tracking information for the trade-in kit by clicking on the order that corresponds to your purchase the Orders webpage: Orders
If you can't find your trade-in kit information, contact Apple Support: Contact - Official Apple Support