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iPhone is locked and unresponsive. How do I reset it?

how do I reset an unresponsive iPhone?


iPhone 14 Pro, iOS 16

Posted on Jul 18, 2023 7:27 PM

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Question marked as Top-ranking reply

Posted on Jul 18, 2023 7:32 PM

If your iPhone won't turn on or is frozen, try the things outlined in this support article --> If your iPhone won't turn on or is frozen - Apple Support

Sections about...

- If your screen is black or frozen

- If your device turns on but gets stuck during start up, try to update it.

- If your device still won't turn on or start up, contact Apple Support at https://getsupport.apple.com/?caller=kbase


2 replies
Question marked as Top-ranking reply

Jul 18, 2023 7:32 PM in response to shelton146

If your iPhone won't turn on or is frozen, try the things outlined in this support article --> If your iPhone won't turn on or is frozen - Apple Support

Sections about...

- If your screen is black or frozen

- If your device turns on but gets stuck during start up, try to update it.

- If your device still won't turn on or start up, contact Apple Support at https://getsupport.apple.com/?caller=kbase


Jul 18, 2023 7:37 PM in response to shelton146

shelton146 Said:

"iPhone is locked and unresponsive. How do I reset it?"

-------


Troubleshooting a Frozen iPhone:

A. Start with a Force Restart:

Go Here: Force Restart iPhone - Apple Support


B. Try the Tips at these Apple Support Links:




C. Being Stuck in a Boot Loop:

Your iPhone might be stuck in a boot loop. This typically happens when you unsuccessfully download something or an update stalls.  So, refer to my User Tip: How to Fix an iPhone in a Boot Loop - Apple Support

iPhone is locked and unresponsive. How do I reset it?

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