You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iMac needs to be upgraded from High Sierra

Google is telling me, along with some of my banking websites, that I need a newer version of MacOS. My model is late 2013 21.5 inch. When I go to the look for updates, none show in the App Store. Can I still upgrade to Mojave or Catalina like the articles I've read state?

iMac 21.5″, macOS 10.13

Posted on Jul 19, 2023 8:44 AM

Reply
2 replies

Jul 19, 2023 8:57 AM in response to BigDobbin

To upgrade the macOS, see > Update macOS on Mac - Apple Support


If that doesn't work? Then you may have some type of third party AV, Protection, Cleaning software or a VPN that is blocking your iMac ability to update and/or upgrade.


To override third party software try starting up in Safe Mode and the Upgrade.

see > If an error occurred while updating or installing macOS - Apple Support

iMac needs to be upgraded from High Sierra

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.