Apple Pay

Whenever I use Apple Pay, a confirmation email is supposed to be sent to my iCloud email. I never receive the emails. I’m unsure of what to do.

iPhone 12 Pro Max, iOS 16

Posted on Jul 19, 2023 11:54 AM

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Posted on Jul 19, 2023 12:29 PM

I’m unfamiliar with receiving an email. I’ve been using Apple Pay for 6 or 7 years and don’t recall ever receiving an email. You can view recent Apple Pay transactions in your Wallet app.


See your Apple Pay transaction history - Apple Support


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>> Some transactions might look different than the final charge. Depending on your bank or card issuer, you might see only initial authorization amounts, or you might see different transaction amounts from locations such as restaurants, gas stations, hotels, and rental car companies.

For the most accurate record of your transactions, refer to the credit or debit statement from your bank or card issuer. <<



3 replies
Question marked as Top-ranking reply

Jul 19, 2023 12:29 PM in response to ParisBeauty

I’m unfamiliar with receiving an email. I’ve been using Apple Pay for 6 or 7 years and don’t recall ever receiving an email. You can view recent Apple Pay transactions in your Wallet app.


See your Apple Pay transaction history - Apple Support


Set up and use Savings in Apple Wallet - Apple Support


>> Some transactions might look different than the final charge. Depending on your bank or card issuer, you might see only initial authorization amounts, or you might see different transaction amounts from locations such as restaurants, gas stations, hotels, and rental car companies.

For the most accurate record of your transactions, refer to the credit or debit statement from your bank or card issuer. <<



Jul 19, 2023 12:44 PM in response to ParisBeauty

Again, unfamiliar with receiving an email for an Apple Pay transaction. The emailed receipts that I receive come from the merchant. Maybe it’s specific to the bank card you use. I use American Express frequently with Apple Pay and have never received an email from them. I get a text, but that’s it. But text is an option I selected on the Am/Ex app or website.


Please call Apple Support at 1-800-MY-APPLE

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