photos did not transfer to new phone
photos did not transfer to new phone
iPhone 13
photos did not transfer to new phone
iPhone 13
Hello theminnicks,
If you restored your new iPhone from an iCloud backup, you may need to wait for your photos to finish downloading:
If the photos and videos were included in the backup, they’ll download to your iOS device in the background when you restore. Stay connected to Wi-Fi until the process finishes. The time it takes to restore depends on the size of your backup and the speed of your Wi-Fi network.
You can also find those details in this resource: About missing information after you restore your iPhone, iPad, or iPod touch with iCloud Backup - Apple Support
If your photos still aren't appearing, do they show up if you check the iCloud website using a computer? iCloud Photos
Additionally, do you still have access to your prior iPhone?
Let us know, and we'll keep moving forward based on those details.
Hello theminnicks,
If you restored your new iPhone from an iCloud backup, you may need to wait for your photos to finish downloading:
If the photos and videos were included in the backup, they’ll download to your iOS device in the background when you restore. Stay connected to Wi-Fi until the process finishes. The time it takes to restore depends on the size of your backup and the speed of your Wi-Fi network.
You can also find those details in this resource: About missing information after you restore your iPhone, iPad, or iPod touch with iCloud Backup - Apple Support
If your photos still aren't appearing, do they show up if you check the iCloud website using a computer? iCloud Photos
Additionally, do you still have access to your prior iPhone?
Let us know, and we'll keep moving forward based on those details.
photos did not transfer to new phone