ipad warning: is it a scam

You have definitely encountered a Scam.

See >>> Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

Don’t respond to, or engage with, the message. Certainly do not, under any circumstances, attempt to contact anyone using the contact details that may have been provided - or attempt to load prompted Apps. Alerts of this nature are designed to scare the unwary into giving away sensitive information - or to fool you into doing something that you shouldn’t - usually to defraud you financially.

Simply close the pop-up window or associated browser tab. If you are unable to close the associated alert/window, perform a forced restart of your iPad:

Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

1. Press and quickly release the volume button nearest to the top button.
2. Press and quickly release the volume button farthest from the top button.
3. Press and hold the top button.
4. When the Apple logo appears, release the top button.

Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.

Providing your iPad has been kept up-to-date with system software updates, you should not be overly concerned for your iPad being directly compromised by malware.

For older devices, no longer benefiting from regular security updates, or those that are not kept up to date when system software updates are available, the risk of an unpatched vulnerability being exploited increases. 

Threat Mitigation

The majority of threats to which you will be invariably exposed will surface via web pages or embedded links within email or other messaging platforms. Browser-based attacks can be largely and successfully mitigated by installing a good Content and Ad-blocking product. One of the most respected within the Apple App Store - designed for iPad, iPhone and Mac - is 1Blocker for Safari.

https://apps.apple.com/gb/app/1blocker-for-safari/id1365531024

1Blocker is highly configurable - and crucially does not rely upon an external proxy-service of dubious provenance, often utilised by so-called AntiVirus products intended for iOS/iPadOS. Instead, all processing by 1Blocker takes place on your device - and contrary to expectations, Safari will run faster and more efficiently.

Unwanted content is not simply filtered after download (a technique used by basic/inferior products), but instead undesirable embedded content is blocked from download. The 1Blocker product has also recently introduced its new “Firewall” functions - that are explicitly designed to block in-App “trackers”. Being implemented at the network-layer, this additional protection works across all Apps. Recent updates to 1Blocker has introduced additional network extensions, extending protection to other Apps.

A further to improve protection from exploits is to use a security focussed DNS Service in preference to automatic DNS settings. This can either be set on a per-device basis in Settings, or can be set-up on your home Router - and in so doing extends the benefit of this specific protection to other devices on your local network. I suggest using one of the following DNS services - for which IPv4 and IPv6 server addresses are listed:

Quad9 (recommended)

9.9.9.9

149.112.112.112

2620:fe::fe

2620:fe::9

OpenDNS

208.67.222.222

208.67.220.220

2620:119:35::35

2620:119:53::53

Cloudflare

1.1.1.1

1.0.0.1

2606:4700:4700::1111

2606:4700:4700::1001

Use of the above DNS services will help to shield you from “known bad” websites and URLs - and when used alongside 1Blocker, or other reputable Content Blocker, provides defence in depth.

There are advanced techniques to further “harden” iOS/iPadOS (such as using DoH, DoT and DNSSEC). Apple has recently introduced its new Private Relay to its iCloud+ subscribers - in part employing ODoH (a variant of DoH) as an element of this new functionality. If you have subscribed to iCloud+, and have a device capable of running iOS/iPadOS 15.x or later, this feature is included.

Yes. That is definitely not an Apple warning. Are you getting this in Safari, google chrome, or inside an app?

The only place Apple is going to notify you that your iCloud storage or device storage is full is inside your settings, or if you are turning something on like iCloud Photos and there's not enough storage to upload them to iCloud, or when you are updating and there's not enough space to install the update.

Yes, it is.

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