Can I go to an Apple store for removing activation lock for my iphone?

Can I go to an Apple store for removing activation lock for my iphone?

Posted on Jul 19, 2023 8:17 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 19, 2023 8:22 PM

No. The Apple Stores cannot remove activation lock. That is all done via the form online and with proof of purchase.


However, there may be other ways to resolve your issue.


Are you logged into any other Apple devices using the same Apple ID? If so, go to the settings, your name at the top, click on password & Security and "change password".


If not... you can try account recovery by going to iforgot.apple.com and start the process.


How to use account recovery when you can’t reset your Apple ID password - Apple Support


If you aren't able to do any of those, then use this article to start an activation lock removal:


How to remove Activation Lock - Apple Support



3 replies
Question marked as Top-ranking reply

Jul 19, 2023 8:22 PM in response to jokertsai

No. The Apple Stores cannot remove activation lock. That is all done via the form online and with proof of purchase.


However, there may be other ways to resolve your issue.


Are you logged into any other Apple devices using the same Apple ID? If so, go to the settings, your name at the top, click on password & Security and "change password".


If not... you can try account recovery by going to iforgot.apple.com and start the process.


How to use account recovery when you can’t reset your Apple ID password - Apple Support


If you aren't able to do any of those, then use this article to start an activation lock removal:


How to remove Activation Lock - Apple Support



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Can I go to an Apple store for removing activation lock for my iphone?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.