How to factory reset the device when you can't turn off the find my setting because it can't connect to internet. I have tried to hard reset but the buttons aren't working either. I'm at a loss.
iPhone 11
If a button or switch isn't working on your iPhone or iPad, here are a few steps that might fix the issue. If they don't, you'll need to set up a repair. Remove any protective films or cases that might block the button or switch. Check for debris or dirt around the button or switch and clean with a soft cloth.
If a button or switch isn't working on your iPhone or iPad
Get a Genius Bar Reservation and Apple Support Options - Apple
Contact Genius Bar.
Manage Reservations - My Reservations - Apple
Take your device to an Apple Retail Store or Apple Authorized Service Provider, or contact Apple Support:
Apple Repair and Repair Status Check - Official Apple Support
Apple Authorized Service Provider
Find Locations - Location Selector - Apple
Contact Apple for support and service - Apple Support
If a button or switch isn't working on your iPhone or iPad, here are a few steps that might fix the issue. If they don't, you'll need to set up a repair. Remove any protective films or cases that might block the button or switch. Check for debris or dirt around the button or switch and clean with a soft cloth.
If a button or switch isn't working on your iPhone or iPad
Get a Genius Bar Reservation and Apple Support Options - Apple
Contact Genius Bar.
Manage Reservations - My Reservations - Apple
Take your device to an Apple Retail Store or Apple Authorized Service Provider, or contact Apple Support:
Apple Repair and Repair Status Check - Official Apple Support
Apple Authorized Service Provider
Find Locations - Location Selector - Apple
Contact Apple for support and service - Apple Support
How to factory reset iphone 11 that can not connect to wifi or bletooh
