Stuck on the Recovery page

I needed to reset my password. Now I’m stuck on the Recovery page and can’t get off of it.

MacBook Pro 13″, macOS 13.1

Posted on Jul 20, 2023 7:21 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 20, 2023 9:28 PM

PattyBrown007 wrote:

I needed to reset my password. Now I’m stuck on the Recovery page and can’t get off of it.

MacBook Pro 13″, macOS 13.1


You can always force quit a shutdown by holding the power button/TouchID for ~6-10 sec.

Force Shut down your Mac.


Reboot as normal and compare your results.


Log out, sleep, wake, restart or shut down your Mac

Shut down or restart your Mac - Apple Support



A SafeBoot Use safe mode on your Mac - Apple Support will sort many anomalies



If you still have an issue—

ref: If your Mac doesn't start up all the way

If your Mac doesn't start up all the way - Apple Support




The current stable release of Ventura including bug fixes, security updates is macOS Ventura 13.4.1c (22F770820d)

Keep your Mac up to date - Apple Support

Keep your Mac up to date - Apple Support


2 replies
Question marked as Top-ranking reply

Jul 20, 2023 9:28 PM in response to PattyBrown007

PattyBrown007 wrote:

I needed to reset my password. Now I’m stuck on the Recovery page and can’t get off of it.

MacBook Pro 13″, macOS 13.1


You can always force quit a shutdown by holding the power button/TouchID for ~6-10 sec.

Force Shut down your Mac.


Reboot as normal and compare your results.


Log out, sleep, wake, restart or shut down your Mac

Shut down or restart your Mac - Apple Support



A SafeBoot Use safe mode on your Mac - Apple Support will sort many anomalies



If you still have an issue—

ref: If your Mac doesn't start up all the way

If your Mac doesn't start up all the way - Apple Support




The current stable release of Ventura including bug fixes, security updates is macOS Ventura 13.4.1c (22F770820d)

Keep your Mac up to date - Apple Support

Keep your Mac up to date - Apple Support


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Stuck on the Recovery page

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