Spudger mark after screen replacement from apple

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Level 1

12 points

Spudger mark after screen replacement from apple

I have a 14 pm deep purple for which I got my screen replaced under warranty due to a green dead pixel. I got my phone back with new screen but I can see some spudger marks in between the frame and the screen. Is it normal for the stainless steel frame to get scratched while screen removal? I have attached the image below. It doesn't appear to be a big scratch though. But sometimes it feels like repaired device. Please let me know if this is normal?

Pragadheesh’s iPhone

Posted on Jul 20, 2023 4:01 PM

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Answer 1

H1290

Level 5

6,153 points

Jul 20, 2023 6:08 PM in response to snifferrr

Hello snifferrr!

It would help if you would circle the scratches, so that we too may view them.

I recommend you take your device back to the Store, and explain what happened. How they proceed is at their discretion.

I hope this is helpful. Good Luck!

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Answer 2

snifferrr Author

Level 1

12 points

Jul 20, 2023 11:51 PM in response to H1290

Here can you see the marks which would normally appear if someone uses metal spudger to slide through the frame

I don't think so that the store will help anymore.

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Answer 3

snifferrr Author

Level 1

12 points

Jul 21, 2023 9:49 AM in response to H1290

I asked them and they said that it is normal. Which is why I asked people here in community. The are no visible scratches outside the frame and the display sits perfectly. It just sounds odd to me like how can such thing be normal. Does every iPhone user get this spudger marks in between the display and the frame?

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Answer 4

H1290

Level 5

6,153 points

Jul 21, 2023 5:38 AM in response to snifferrr

Hmmm… well, you won’t know ‘till you ask!

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Spudger mark after screen replacement from apple

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