My Face ID isn’t working and system showed it is unavailable at this moment

When i try to start face id then it is not responding and shows face id not available

iPhone 13, iOS 16

Posted on Jul 20, 2023 9:36 PM

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Question marked as Top-ranking reply

Posted on Jul 20, 2023 9:38 PM

If Face ID isn't working for you, there is most likely something wrong with your TrueDepth camera. First, look at these two articles for help. If that doesn't fix the issue, then make an appointment at the Genius Bar to have your camera issue diagnosed.


If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support


If Face ID isn't working on your iPhone or iPad Pro - Apple Support (AZ)


Make an appointment at the Genius Bar to have it diagnosed.

Genius Bar Reservation and Apple Support Options - Apple


2 replies
Question marked as Top-ranking reply

Jul 20, 2023 9:38 PM in response to nitish187

If Face ID isn't working for you, there is most likely something wrong with your TrueDepth camera. First, look at these two articles for help. If that doesn't fix the issue, then make an appointment at the Genius Bar to have your camera issue diagnosed.


If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support


If Face ID isn't working on your iPhone or iPad Pro - Apple Support (AZ)


Make an appointment at the Genius Bar to have it diagnosed.

Genius Bar Reservation and Apple Support Options - Apple


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My Face ID isn’t working and system showed it is unavailable at this moment

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