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Verlyba Author

Level 1

4 points

Airpods Pro 2 Gen. Disconnecting

Hey, i bought my Airpods trought official Apple website in pre-sale. Since i bought them they are randomely disconnecting from my device. There is absolutely no trigger, they can work without single issue for 3 days and they in one day they disconnect 10 times in 10 minutes. Its supper annoying when i listen to music or watch videos and they randomly disconnects. I thought that its a software issue and gotta be solved by update, but seems like it wont. Please help.

Posted on Jul 20, 2023 10:19 PM

Top-ranking reply

Branta_uk

Level 7

32,666 points

Posted on Jul 21, 2023 4:04 AM

Your AirPods Pro Gen2 were only released in Sept 2022 so they must still be within Apple's 12 months warranty. Please contact Apple Support to arrange hands-on inspection and checking.

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Airpods Pro 2 Gen. Disconnecting

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