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when trying to update a particular app on iPhone I get this: "there was an error processing your request

I'm trying to use a phone overseas with a local number , actually trying to reload a local phone co to use my iphone



Carlos E. Caballero’s iPhone (4)

Posted on Jul 21, 2023 10:16 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 21, 2023 10:40 AM

If you have a carrier unlock iPhone, you’re free to go with the carrier of your choice.

 

If you have a carrier locked iPhone, see this Apple article: How to unlock your iPhone for use with a different carrier -> How to unlock your iPhone for use with a different carrier - Apple Support

  • Apple can't unlock your iPhone for use with a different carrier. Only your carrier can unlock your iPhone.

You need to contact your Carrier.


iPhone (4)

If you talking about an iPhone 4, > 13 year old - running iOS 7.1.2, you have an outdated iPhone, that may be the cause of the problem.


1 reply
Question marked as Top-ranking reply

Jul 21, 2023 10:40 AM in response to carlosfromcharlotte

If you have a carrier unlock iPhone, you’re free to go with the carrier of your choice.

 

If you have a carrier locked iPhone, see this Apple article: How to unlock your iPhone for use with a different carrier -> How to unlock your iPhone for use with a different carrier - Apple Support

  • Apple can't unlock your iPhone for use with a different carrier. Only your carrier can unlock your iPhone.

You need to contact your Carrier.


iPhone (4)

If you talking about an iPhone 4, > 13 year old - running iOS 7.1.2, you have an outdated iPhone, that may be the cause of the problem.


when trying to update a particular app on iPhone I get this: "there was an error processing your request

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