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Private relay email problem

I am not getting email from Uber Driver access code as I need to do a background check through Sterling and they are sending email through private relay but I am not getting it. I opened the account with my Apple ID email hence this problem. Can anyone please help me?? I am running out of time and it’s really important for me

iPhone 14 Pro Max, iOS 16

Posted on Jul 21, 2023 1:16 PM

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3 replies

Jul 22, 2023 1:45 PM in response to Muhiminovi

Hello Muhiminovi,


We want to help you with your email.


For help managing Private Relay check out this article: Manage iCloud Private Relay for specific websites, networks, or system settings. There's additional information in that resource that will help if a website or network doesn't work with Private Relay.


"If a website doesn't work with Private Relay

Websites that rely on IP filtering, monitoring, or rate-limiting might try to prevent you from browsing their site while using Private Relay.

To continue using that website, you can temporarily allow it to see your IP address:*

  • iPhone or iPad: Tap the Page Settings button , then tap Show IP Address.
  • Mac: In Safari, choose View > Reload and Show IP Address.

If you turn off Private Relay for a specific website, your network provider will also be able to see which site you're browsing.

*If you don't see the option to temporarily allow a website to see your IP address, update your device to the latest version of iOS, iPadOS, or macOS, and try again.

 


If a network doesn't work with Private Relay

Private Relay can be turned off for a specific network using the Limit IP Address Tracking setting.*

  • If you turn off Private Relay for a specific network, the setting for that network applies to all of your devices for which Private Relay is turned on.
  • If you regularly switch between multiple network configurations (such as Dual SIM or Wi-Fi and Ethernet), make sure that this setting is set for each network independently.

You can try to turn Private Relay back on for a specific network in Wi-Fi, Cellular Data Options, or Network settings.

*In earlier versions of iOS, iPadOS, and macOS, this setting is called iCloud Private Relay.

Turn off Private Relay for a specific network on your iPhone or iPad


  1. Open the Settings app, then tap Wi-Fi.
  2. Next to the Wi-Fi network, tap the More Info button .
  3. Scroll down and tap Limit IP Address Tracking.

For cellular network, go to Settings > Cellular > Cellular Data Options, and tap Limit IP Address Tracking.

Turn off Private Relay for a specific cellular network in Settings on iPhone"


Let us know if you have any questions.

Thank you for using Apple Support Communities.

Take care!

Private relay email problem

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