Private relay email problem

Hello Muhiminovi,

We want to help you with your email.

For help managing Private Relay check out this article: Manage iCloud Private Relay for specific websites, networks, or system settings. There's additional information in that resource that will help if a website or network doesn't work with Private Relay.

"If a website doesn't work with Private Relay

Websites that rely on IP filtering, monitoring, or rate-limiting might try to prevent you from browsing their site while using Private Relay.

To continue using that website, you can temporarily allow it to see your IP address:*

• iPhone or iPad: Tap the Page Settings button , then tap Show IP Address.
• Mac: In Safari, choose View > Reload and Show IP Address.

If you turn off Private Relay for a specific website, your network provider will also be able to see which site you're browsing.

*If you don't see the option to temporarily allow a website to see your IP address, update your device to the latest version of iOS, iPadOS, or macOS, and try again.

If a network doesn't work with Private Relay

Private Relay can be turned off for a specific network using the Limit IP Address Tracking setting.*

• If you turn off Private Relay for a specific network, the setting for that network applies to all of your devices for which Private Relay is turned on.
• If you regularly switch between multiple network configurations (such as Dual SIM or Wi-Fi and Ethernet), make sure that this setting is set for each network independently.

You can try to turn Private Relay back on for a specific network in Wi-Fi, Cellular Data Options, or Network settings.

*In earlier versions of iOS, iPadOS, and macOS, this setting is called iCloud Private Relay.

Turn off Private Relay for a specific network on your iPhone or iPad

1. Open the Settings app, then tap Wi-Fi.
2. Next to the Wi-Fi network, tap the More Info button .
3. Scroll down and tap Limit IP Address Tracking.

For cellular network, go to Settings > Cellular > Cellular Data Options, and tap Limit IP Address Tracking.

"

Let us know if you have any questions.

Thank you for using Apple Support Communities.

Take care!

Hello Muhiminovi,

Thanks for those details. If you have covered all of those steps and still have not gotten the email, reach out to Apple Support directly, as this may require closer guidance: Get Support

Cheers!