My airpods don’t show battery information when I open it’s case

i can’t connect correctly my Airpods to my i phone because when i open it case don’t appear any information on screen cannot connet.



when I connect my device to iPhone with bluetooth setting scroll up and down doesn’t work

iPhone 12 Pro Max

Posted on Jul 21, 2023 2:41 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 22, 2023 2:29 PM

Hello Mehdihashemi,


We would like to see how we can help you with your AirPods that are not connecting as expected. Follow the steps in this link and get back to us with your results: If your AirPods won't connect - Apple Support


"If you can't connect to your iPhone, iPad, or iPod touch

  1. Make sure that your iPhone or iPod touch has the latest version of iOS or that your iPad has the latest version of iPadOS.
  2. Put both AirPods in the charging case and make sure that both AirPods are charging.
  3. To make sure that Bluetooth is on, go to Settings > Bluetooth.
  4. If your AirPods are connected, make sure that they're selected as your audio device. If your AirPods appear in the list of devices but they don't connect, go to the next step.
  5. Close the lid, wait 15 seconds, then open the lid. Press and hold the setup button on the back of the charging case for up to 10 seconds. The status light on the front of the charging case should flash white, which means that your AirPods are ready to connect.

AirPods charging cases


6.Hold the charging case, with your AirPods inside and the lid open, next to your iPhone, iPad, or iPod touch.

7.Follow the steps on the screen of your iPhone, iPad, or iPod touch.

8.Test your AirPods. If you still can't connect, reset your AirPods."


Cheers!


1 reply
Question marked as Top-ranking reply

Jul 22, 2023 2:29 PM in response to Mehdihashemi

Hello Mehdihashemi,


We would like to see how we can help you with your AirPods that are not connecting as expected. Follow the steps in this link and get back to us with your results: If your AirPods won't connect - Apple Support


"If you can't connect to your iPhone, iPad, or iPod touch

  1. Make sure that your iPhone or iPod touch has the latest version of iOS or that your iPad has the latest version of iPadOS.
  2. Put both AirPods in the charging case and make sure that both AirPods are charging.
  3. To make sure that Bluetooth is on, go to Settings > Bluetooth.
  4. If your AirPods are connected, make sure that they're selected as your audio device. If your AirPods appear in the list of devices but they don't connect, go to the next step.
  5. Close the lid, wait 15 seconds, then open the lid. Press and hold the setup button on the back of the charging case for up to 10 seconds. The status light on the front of the charging case should flash white, which means that your AirPods are ready to connect.

AirPods charging cases


6.Hold the charging case, with your AirPods inside and the lid open, next to your iPhone, iPad, or iPod touch.

7.Follow the steps on the screen of your iPhone, iPad, or iPod touch.

8.Test your AirPods. If you still can't connect, reset your AirPods."


Cheers!


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My airpods don’t show battery information when I open it’s case

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