I’ve been trying to set up iMessage, but the send button is green and not blue. It keeps charging my carrier network, and it’s sending as SMS
iPhone XS Max, iOS 14
Hello chukwudi177,
Thank you for reaching out in Apple Support Communities. Our recommendation is to verify that iMessage is set up on your iPhone. This will help ensure that it's activated so you can use iMessage. Here's how:
Turn on iMessage
When you communicate with others using iMessage, you can use more apps and features, like read receipts, undo send, message editing, audio messages, collaboration, inline replies, and more.
1. Go to Settings> Messages, then turn on iMessage.
2. To select the phone numbers and email addresses you want to use with iMessage, go to Settings > Messages > Send & Receive, then choose from the available options below “You can receive iMessages to and reply from.”
Following these steps can help and is outlined here: Set up Messages on iPhone - Apple Support
We look forward to hearing back from you with an update.
Best regards.
Hello chukwudi177,
Thank you for reaching out in Apple Support Communities. Our recommendation is to verify that iMessage is set up on your iPhone. This will help ensure that it's activated so you can use iMessage. Here's how:
Turn on iMessage
When you communicate with others using iMessage, you can use more apps and features, like read receipts, undo send, message editing, audio messages, collaboration, inline replies, and more.
1. Go to Settings
2. To select the phone numbers and email addresses you want to use with iMessage, go to Settings > Messages > Send & Receive, then choose from the available options below “You can receive iMessages to and reply from.”
Following these steps can help and is outlined here: Set up Messages on iPhone - Apple Support
We look forward to hearing back from you with an update.
Best regards.
Hey chukwudi177,
Is Wi-Fi available when this happens? The note in the following guide says "If Wi-Fi is unavailable, iMessages will be sent over cellular data. Cellular data rates might apply." which can be found here: What is the difference between iMessage and SMS/MMS? - Apple Support
Keep us posted.
Take care!
It keeps sending iMessage games as SMS
My iMessages keep charging my carrier network, it’s not making use of data to send iMessage
