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smtp ACCOUNT

Get this error when trying to send email from long-time account


"An account of type “SMTP” already exists. Only a single “SMTP” account is allowed to be saved."


Both accounts have been on phone for years.




MacBook Pro 13″, macOS 10.15

Posted on Jul 22, 2023 3:49 PM

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Question marked as Top-ranking reply

Posted on Jul 22, 2023 4:58 PM

You’re posting in the macOS 13 Ventura forum, but reference “phone”, so I’m unsure which you’re using. Both?


That error isn’t usually related to sending a mail message, it’s related to configuring or re-configuring the SMTP server settings. Or maybe possibly due to a corruption, if (for instance) iCloud Keychain has gotten itself tangled. iCloud Keychain getting tangled has happened here very rarely and only on older macOS versions, and that only usually around very flaky network connections.


What to do?


Remove and re-add the mail accounts, and try again.


Or clean up the SMTP accounts that might be present. Settings > Mail > Accounts > pick an account > Account> (outgoing mail server) SMTP > review the list of SMTP servers there for correctness, as compared with your mail providers’ expectations.

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Question marked as Top-ranking reply

Jul 22, 2023 4:58 PM in response to rail buff

You’re posting in the macOS 13 Ventura forum, but reference “phone”, so I’m unsure which you’re using. Both?


That error isn’t usually related to sending a mail message, it’s related to configuring or re-configuring the SMTP server settings. Or maybe possibly due to a corruption, if (for instance) iCloud Keychain has gotten itself tangled. iCloud Keychain getting tangled has happened here very rarely and only on older macOS versions, and that only usually around very flaky network connections.


What to do?


Remove and re-add the mail accounts, and try again.


Or clean up the SMTP accounts that might be present. Settings > Mail > Accounts > pick an account > Account> (outgoing mail server) SMTP > review the list of SMTP servers there for correctness, as compared with your mail providers’ expectations.

Jul 22, 2023 3:56 PM in response to rail buff

rail buff wrote:

Get this error when trying to send email from long-time account

"An account of type “SMTP” already exists. Only a single “SMTP” account is allowed to be saved."

Both accounts have been on phone for years.



Did you verify with your email provider there is not a server issue on their side(?) this would be out of your control


try again in a few hour/days and compare your results

smtp ACCOUNT

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