You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

xgadget Author

Level 1

6 points

iMac Big Sur update to iMac OS Ventura "Finding update".

Hi,

I have a 2017 iMac that is still on MacOS Big Sur, and I'm trying to download MacOS Ventura. When I try and download it through System Preferences>Software Updates, it does not find any updates for the computer, and when I go to the App Store and search MacOS Ventura, it appears, and I press on view, and then get. Next, a System Preferences window opens that displays "Finding Update" with the blue loading bar at the bottom. It never finds the update, and just keeps on displaying the same thing.

Cheers.

[Image Edited by Moderator to Remove Personal Information]

Posted on Jul 22, 2023 7:49 PM

Top-ranking reply

dialabrain

Level 10

125,387 points

Posted on Jul 22, 2023 8:51 PM

Try upgrading while in Safe Mode.

Use safe mode on your Mac - Apple Support

View in context

iMac Big Sur update to iMac OS Ventura "Finding update".

Similar questions