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Face id not working

face id is not working please recover my face id

iPhone 6, iOS 12

Posted on Jul 22, 2023 8:33 PM

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Question marked as Top-ranking reply

Posted on Jul 22, 2023 8:35 PM

gurnoor289 Said:

"Face id not working: face id is not working please recover my face id"

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Troubleshooting Face ID:

Overview these two links:


2 replies

Jul 22, 2023 8:37 PM in response to gurnoor289

If Face ID isn't working for you, there is most likely something wrong with your TrueDepth camera. First, look at these two articles for help. If that doesn't fix the issue, then make an appointment at the Genius Bar to have your camera issue diagnosed.


If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support


If Face ID isn't working on your iPhone or iPad Pro - Apple Support (AZ)


Make an appointment at the Genius Bar to have it diagnosed.

Genius Bar Reservation and Apple Support Options - Apple


Face id not working

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