Apple music login box on browser disappears before I can type anything

This just started happening today on my Chrome browser. I recently changed my password and went to log in to Apple Music, but the box in which I was supposed to type my username and password disappeared before I could do anything. The image below shows what it looks like.

Posted on Jul 22, 2023 9:44 PM

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Posted on Aug 22, 2023 8:16 PM

Apple needs to fix this but here is a workaround until then.


WORKING FIX:

  1. Go to https://music.apple.com
  2. Press F12 on your keyboard
  3. In the DevTools window select the "Application" tab
  4. In the left side menu select "Application" > "Storage"
  5. In the right side panel click the "Clear site data" button*
  6. Close the DevTools window
  7. Refresh the website


*This will clear all the cookies/cache for the Apple music website but leave the rest of your browser history intact.

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8 replies
Question marked as Best reply

Aug 22, 2023 8:16 PM in response to CheeseDrip

Apple needs to fix this but here is a workaround until then.


WORKING FIX:

  1. Go to https://music.apple.com
  2. Press F12 on your keyboard
  3. In the DevTools window select the "Application" tab
  4. In the left side menu select "Application" > "Storage"
  5. In the right side panel click the "Clear site data" button*
  6. Close the DevTools window
  7. Refresh the website


*This will clear all the cookies/cache for the Apple music website but leave the rest of your browser history intact.

Apple music login box on browser disappears before I can type anything

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